This Website is owned by Frank Hirth PLC (hereafter “Company”), a company registered in England and Wales.
By using, registering or placing an order on this website at http://www.frankhirth.com/, you consent to the collection, use and transfer of your information under the terms of this policy. Since this is a growing website and because Internet technologies are constantly evolving, this Policy is subject to change at any time and any changes will be posted on this page.
This Policy works hand-in-hand with the Terms and Conditions of Use, found elsewhere on the website.
We are registered with the Information Commissioners Office (ICO). Our Registration Number is: Z4733533. For more information, visit the ICO website. For the purposes of the Data protection Act 1998, the Data Controller is Frank Hirth PLC of 236 Gray’s Inn Road, London, WC1X 8HB (email@example.com).
When you visit, register or order products or services on http://www.frankhirth.com/ you may be asked to provide certain information about yourself including your name, email address, home or business address and other information. The Company will not collect personally identifiable information from users while they use the website, unless they voluntarily provide it to us or authorise us to collect such information. Users may provide other information about themselves, in addition to the mandatory personal information (hereafter “Voluntary Information”).
The Company may use or disclose personally identifiable information to:
In order to provide the best services, the Company may disclose your name on certain pages at http://www.frankhirth.com/. We may also disclose personally identifiable information in the establishment or exercise of legal rights or defences against legal claims, to comply with applicable laws or regulations, to comply with a valid legal process, such as a search warrant, subpoena or court order or to investigate suspected fraud or a violation of our Terms and Conditions of Use. We will never sell user information to any 3rd-party not affiliated with the Company, without consent, except in connection with the sale or merger of the Company or the division responsible for such services provided.
The Company may also use such Voluntary Information for marketing its products and services to you unless you have ‘opted out’ of receiving such marketing information from us. User may ‘opt out’ by contacting customer service at firstname.lastname@example.org.
The Company may, from time to time, send or post surveys or requests for your feedback in order to help us make our website and services better. Any responses we receive from users will be used only to evaluate our website and services and no personally identifiable information from respondents will be shared with any non-employees of Company, except that information provided in the Feedback/Comments areas.
The Company may, from time to time, send notices about special offers, promotions or contests. If you sign up to participate in any of these, we will collect your email address. If you are chosen for a promotion or as a winner in a contest, you give the Company permission to use your name, image and other information about you, for marketing purposes.
To maintain customer service standards and to assist staff training, we may record and monitor incoming calls.
The Company collects and tracks certain non-personally identifiable information, including, but not limited to, IP numbers and browser type, access times, domain names, usage habits and other information which does not specifically identify any individual.
The Company may use and disclose non-personally identifiable information for any number of reasons, including but not limited to, working with business partners and improving our website and services.
The Company regularly sends out a Newsletter via email (hereinafter “Newsletter”) to all Users (unless they have ‘opted-out’). In these Newsletters, we may inform you about new features from Frank Hirth PLC and about the upcoming week’s events or special promotions.
Our newsletters have been written for the general interest of our clients and to stimulate further thought and enquiry. They do not contain answers to specific situations and it is therefore essential to treat them as a prompt to take specific advice on any real and particular issues.
We believe that the facts as summarised in our newsletter are correct as at the time of going to press. If we discover that the newsletters convey any misleading impressions (whether by error and omission) we will correct what has been said once we become aware of the need to do so. We will not be responsible for any action taken by a reader who relies on our newsletters but does not seek further advice to answer any specific query.
User may choose to unsubscribe from the Newsletter at any time by sending an email to Customer Service at email@example.com.
The information you provide to us may be accessed by or given to third parties who act for us for the purposes set out in this policy or for other purposes approved by you. Those parties process information, fulfil and deliver orders, process credit card payments and provide support services on our behalf. We may also pass aggregate information on the usage of our website to third parties but this will not include information that can be used to identify you.
Where you have consented when providing us with your details, we may also allow other companies in our group, to contact you occasionally about products and services which may be of interest to you. They may contact you by e-mail. If you change your mind about being contacted by these companies in the future, please let us know at firstname.lastname@example.org.
You agree that we may disclose your identity and contact details to (1) any third party who claims to us that any material posted or uploaded by you to our site constitutes a violation of their intellectual property rights or their rights of privacy, and (2) to other companies and organisations for the purposes of fraud protection and credit risk reduction.
Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.
Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.
The following is a summary of the types of cookies that are being used on this site, along with information on how you can block them.
These cookies are used to collect information about how visitors use our site. The information is used to compile reports that let us improve the site. The information is collected in any anonymous form, including the number of visits to this site, how you arrived at the site, and which pages you visited. You can opt-out of these cookies by following this link: http://tools.google.com/dlpage/gaoptout
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.
The only Voluntary Information that may be shared between Company and one of our partner web sites is that which pertains to information used in the furtherance of tracking an order and providing you with correct information regarding same.
Order information, including order numbers and amounts, may be available to the Company, affiliate merchants and 3rd-party affiliate program management companies, for accurate tracking purposes. The Company will not release this information to other parties unless you request it.
The Company provides banner and other advertising on its web site, from Google and other third parties, that may place and read cookies on your browser, or use web beacons to collect information in the course of advertisements being served. If you are concerned about your privacy regarding these advertisements, please refer to Google’s (or other third party) privacy policies.
We employ security measures to protect, so far as reasonably possible, your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires or permits.
The Company requires that our advertisers and partners ensure the security of the data that users provide to them, however, in the event of a breach of their security measures, you agree that the Company will not be liable for any losses or damages.
The Company limits access to personal information about users to employees, for whom we reasonably believe it is necessary, in order to provide products or services.
You are entitled to see the personal information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us at email@example.com. We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you, but we may at our discretion waive this charge.
The Company gives users the option to remove personally identifiable information from our list of active users.
You may also choose to opt-out of certain communications from the Company, such as our Newsletter.
If you want to unsubscribe or opt-out of communications from us, send an email to Customer Service at firstname.lastname@example.org. We will respond within 48 hours.
The Company is not responsible for removing personally identifiable information from the lists of any 3rd-party partner or advertiser who has previously been provided your information in accordance with this Policy.
The Company website is maintained in the United Kingdom. If you are located outside of the UK, by using the website, you authorise the import of you information and its use, as specified in this Policy.
Use of http://www.frankhirth.com/ and products/services are intended for persons who are eighteen (18) years or older, or business entities.
If proof comes to the attention of the Company that an individual user is under the age of eighteen (18) years, and is accessing our services and/or products without the consent, approval or authorisation of their parents or legal guardian, the Company will immediately terminate such account.
The Company reserves the right to amend this Policy at any time, in the event that this becomes necessary after initial release, or in the event that it becomes necessary with respect to additional, deleted, modified or amended services provided by Company.
The Company will not personally notify you of any amendments to this Policy. Users are urged to check this Policy frequently in order to determine whether any changes have been made. Users understand and agree that continued use of the Company website assumes that they have read and accepted this Policy, as it may be amended from time to time.
The Company never uses or installs spy ware on user computers, nor do we use spy ware to retrieve information from user computers.
Your California Privacy Rights
IF YOU ARE A USER IN CALIFORNIA, USA: The State of California, USA, has passed legislation requiring certain specific disclosures be made available to California residents who use the Internet and provide information that may be used for marketing purposes. That legislation requires any business that discloses a customer’s personal information (as defined by the “Act”) to any 3rd-party, for direct marketing purposes, to provide the customer a method for obtaining the names, addresses and certain other specified details of anyone who might have received that personal information. If you are a California resident you may request this information from Company by writing to:
Frank Hirth plc
236 Gray’s Inn Road
Attn: California, USA Privacy Rights.
or by sending an e-mail, with “California, USA Privacy Rights” in the subject line, to email@example.com. Frank Hirth PLC is not obligated to respond to more than one such request from User per calendar year.
The section titles used in this Policy are purely for convenience and carry with them no legal or contractual effect.
All comments, queries and requests relating to our use of your information are welcomed and should be addressed to firstname.lastname@example.org.
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+44 (0)20 7833 3500
London: 236 Gray's Inn Rd, London WC1X 8HB, UK
+1 212 465 7800
New York: 100 Wall St, Suite 802, New York, NY 10005, USA
+64 4 499 6444
Wellington: Level 4, Office 2, 24 Johnston Street, Wellington 6011, New Zealand